Shipping and returns

Seller: Time Tamers by Dr. Monti.

Posters

My Snack Passport Poster, Kitchen Helper Countdown Poster, Little Jobs Builder Board Poster, My Adventure Map Poster, Team Job Board Poster, and My Morning Routine Poster are for sale. The checkout, shipping address, and returns rules on this page apply to a poster that is for sale.

Where we ship

We ship to United States addresses only. Shipping is free standard US shipping only. Tracking may not always be available.

How long it takes

It usually arrives in 6 to 17 business days after the order. That is an estimate of arrival only, not a ship by date and not a guaranteed delivery date. If it has not arrived by then, contact us. If we cannot ship within 30 calendar days after the order, the refunds and cancellations rule applies.

Refunds and cancellations

To ask for a refund or a cancellation, or to report a lost, damaged, or misprinted poster, contact us through the contact page or at hello@timetamers.com. A person reviews each request. Refunds and cancellations are never automatic, except where the law or your card network requires a refund. A refund this section requires under the shipping date rule is not held for a separate review. If we cannot ship within 30 calendar days after the order, we email within a reasonable time after we know, and in all cases before that deadline, without waiting for you to ask. You can cancel for the delay at no charge by replying to that email, by writing to hello@timetamers.com, or through the contact page. However you send it, a cancellation for a delay is never declined and is never treated as a refund request for review. We refund it within 7 working days, and we do not ship the poster, even if it becomes ready by the old date. The email gives a new ship date, or says we cannot give one and gives the reason. It offers you the choice to cancel for a full refund, and it states what no answer means. For a card payment, a refund under this shipping date rule is issued within 7 working days after the right to it arises.

If the new ship date is 30 calendar days or less after the original 30 calendar day deadline, no answer means you agree that we may ship by that new date. No answer does not mean you agree to a later date. If we have not shipped by that new date, and you have not agreed to a later date, we cancel the order and issue that refund.

If the new ship date is more than 30 calendar days after the original deadline, or we cannot give a date, and you do not answer, we cancel the order and issue that refund if we have not shipped within 30 calendar days after the original deadline. You may tell us to wait. If you tell us to wait and we could not give a date, you may still cancel at any time before we ship. The email says this.

If we miss a date you agreed to, we email again within a reasonable time after we know we will miss it, and before that date. That later email gives a new ship date, or says we cannot give one and gives the reason. It offers you the choice to cancel right away for a prompt refund. It also says that unless you reply to agree to the new date, we cancel the order and refund you within 7 working days after the date you already agreed to passes. No answer to that later email means we cancel, never that we ship. If you agree to a later wait and we still cannot give a date, you may cancel at any time before we ship. The later email says this.

If you ask to cancel before the poster ships, and the shipping date rule above does not already require the refund, we treat it as a refund request and will not ship it while we review it. If we accept it, we do not ship, and we refund what you paid within 7 working days. Nothing has to come back, because it did not ship. If we decline it, we still ship, and the 30 calendar day rule still applies.

Returns

Send the item back before we refund it, unless the law or your card network requires otherwise. You do not have to return a poster that has not shipped, or any parcel that was not delivered to you. Return shipping is at your cost, except for a lost, damaged, or misprinted poster, and except where the law or your card network requires us to pay it. After you ask, if a return is required, we will email you return instructions. When a return is required, we inspect the poster after we receive it. If the claim matches these rules, we replace or refund it. If it does not, we send the poster back to you, unless the law or your card network requires a refund.

Lost or damaged parcels

In the event of a lost or damaged parcel we will exercise reasonable effort to replace or refund. That sentence does not limit a refund the law or your card network requires, and it does not limit the limited warranty below for a poster that arrives damaged or misprinted. You do not return a parcel that was not delivered to you.

Limited warranty

This limited warranty is from Time Tamers by Dr. Monti, 30 North Gould Street, Sheridan, WY 82801, to the original buyer. It covers a poster that arrives damaged or misprinted. It does not cover a change of mind or an address that was entered incorrectly. A lost parcel stays under our promise to use reasonable effort to replace or refund, at the top of this section. This warranty starts on delivery and lasts 7 days.

To claim it, email hello@timetamers.com with your order number and a photo of the poster, or write to the address above, within 7 days of delivery. A photo sent after 7 days will still be reviewed. Those 7 days do not limit a right the law or your card network gives you. If we confirm a claim you sent within 7 days of delivery, we will replace or refund the poster. We pay the return shipping on that claim. Where these rules require a return, we email return instructions, and we refund after we receive the poster, unless the law or your card network requires a refund without a return.

We do not pay incidental or consequential damages. Our total liability under this warranty is limited to the amount you paid for the poster. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State. A free paper copy of this warranty is available if you write to the address above.

Change of mind

After it ships, we can’t take a return or a refund for a change of mind, except where the law or your card network requires a refund. A cancellation before it ships follows the refunds and cancellations rule.

Refused or undeliverable parcels

If you refuse a parcel for a change of mind, our change of mind rule applies, unless the refunds and cancellations rule requires a refund because we did not ship within the time that rule allows. If you refuse a parcel because it is damaged or misprinted, the lost or damaged parcel rule applies. If you refuse it because we could not ship within 30 calendar days, the refunds and cancellations rule applies. If a parcel cannot be delivered because it is lost or damaged, the lost or damaged parcel rule applies. If it cannot be delivered because the address was entered incorrectly, the shipping address rule applies. If it cannot be delivered for any other reason, contact us through the contact page or at hello@timetamers.com. We treat that contact as a refund request under the refunds and cancellations rule. It is not an automatic refund, except where the law or your card network requires a refund. You do not have to return a parcel that was not delivered to you.

Shipping address

Please check your shipping address at checkout. We can’t replace or refund an order sent to an address that was entered incorrectly, unless the law or your card network requires otherwise. If you spot a mistake, email us right away. If we still have the poster, we will ship it to the corrected address. If you emailed us a corrected address before we shipped, and we still shipped to the old address, we will replace or refund it.

Digital files

The free morning chart is a download, so nothing is shipped. The caregiver printable bundle is not for sale on this site. Once you have opened a digital file, it can’t be returned or refunded, except where the law or your card network requires otherwise.